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Tag: customer experience

Salesforce’s Dan Davis: Agencies Should Empower Employees to Deliver Seamless Customer ExperienceNews

Salesforce’s Dan Davis: Agencies Should Empower Employees to Deliver Seamless Customer Experience

Dan Davis, area vice president for federal civilian sales at Salesforce (NYSE: CRM), has said delivering a seamless service to…
NTT Data’s Shamlan Siddiqi Outlines Focus Areas to ‘Reignite’ Gov’t IT ModernizationPress Releases

NTT Data’s Shamlan Siddiqi Outlines Focus Areas to ‘Reignite’ Gov’t IT Modernization

TYSONS CORNER, VA, May 9, 2019 — Shamlan Siddiqi, chief technology officer of NTT Data‘s public sector business, said government
Acumen Solutions’ Saurabh Verma, Cristina Miller: PaaS Could Help Agencies Transform Citizen ExperienceNews

Acumen Solutions’ Saurabh Verma, Cristina Miller: PaaS Could Help Agencies Transform Citizen Experience

Saurabh Verma and Cristina Miller of Acumen Solutions have said government agencies should adopt platform as a service to quickly
Salesforce’s Dave Rey Pushes Customer Experience, ‘SaaS First’ for Federal Cloud Strategy UpdatePress Releases

Salesforce’s Dave Rey Pushes Customer Experience, ‘SaaS First’ for Federal Cloud Strategy Update

TYSONS CORNER, VA, November 27, 2018 — Dave Rey, executive vice president of Salesforce‘s (NYSE: CRM) public sector business in
HighPoint’s Cal Shintani: OMB Guidance Update to Help Feds Surpass Private-Sector Customer ExperiencePress Releases

HighPoint’s Cal Shintani: OMB Guidance Update to Help Feds Surpass Private-Sector Customer Experience

TYSONS CORNER, VA, August 13, 2018 — Cal Shintani, chief growth officer at HighPoint Global, has said federal agencies should
HighPoint’s Cal Shintani: CoE Implementation Drives GSA-USDA Customer Experience EffortPress Releases

HighPoint’s Cal Shintani: CoE Implementation Drives GSA-USDA Customer Experience Effort

TYSONS CORNER, VA, June 29, 2018 — Cal Shintani, chief growth officer at HighPoint Global, has said the General Services
CenturyLink’s David Young: Programmatic Approach, IT Modernization CoEs to Support EIS TransitionPress Releases

CenturyLink’s David Young: Programmatic Approach, IT Modernization CoEs to Support EIS Transition

TYSONS CORNER, VA, June 1, 2018 — David Young, senior vice president of strategic government at CenturyLink (NYSE: CTL), believes
Maximus’ Tom Romeo: Govt to Pattern ‘Citizen Journey’ on Commercial Customer ExperiencePress Releases

Maximus’ Tom Romeo: Govt to Pattern ‘Citizen Journey’ on Commercial Customer Experience

TYSONS CORNER, VA, February 25, 2016 — Tom Romeo, president of Maximus‘ (NYSE: MMS) federal services business, has said the
Maximus’ Tom Romeo: New HealthCare.Gov Eyes User Experience Similar to Online ShoppingPress Releases

Maximus’ Tom Romeo: New HealthCare.Gov Eyes User Experience Similar to Online Shopping

TYSONS CORNER, VA, October 27,  2015 — Tom Romeo, president of Maximus‘ (NYSE: MMS) federal services business, believes the new
Tom Romeo Sees Industry,  Govt Opportunity in Citizen-Centric Service DeliveryPress Releases

Tom Romeo Sees Industry, Govt Opportunity in Citizen-Centric Service Delivery

TYSONS CORNER, VA April 2, 2015 — Executive Mosaic — Maximus (NYSE: MMS) Federal Services President Thomas Romeo has urged companies