TYSONS CORNER, VA, May 9, 2019 — Shamlan Siddiqi, chief technology officer of NTT Data‘s public sector business, said government agencies should advance information technology modernization, which he believes has become a necessity in order to address citizen needs, with a focus on six areas, ExecutiveBiz reported April 30.
Siddiqi wrote in a whitepaper that those areas — customer experience, cybersecurity, data and intelligence, intelligent automation, internet of things and IT optimization — are key to “reignite” modernization and optimize the effectiveness of such efforts.
“The confluence and intelligent combination (as applicable) of these six focus areas is really what will reignite the next wave of modernization in government and move it away from the many silos that decades of technological layers have added to IT organizations,” he said in the paper.
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