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Tag: user experience

New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell QuotedDHS

New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell Quoted

At peak overload, the Department of Homeland Security reportedly administered 190 million hours’ worth of forms and data collection from the
Radiant Digital CEO Shankar Rachakonda Offers Strategies for Business Development & AI LeadershipExecutive Spotlights

Radiant Digital CEO Shankar Rachakonda Offers Strategies for Business Development & AI Leadership

Shankar Rachkonda has been an entrepreneur at heart for a long time, so it wasn’t a question if he was going
Salesforce’s Michael Parker on Addressing Talent Gap Through Tech InvestmentsNews

Salesforce’s Michael Parker on Addressing Talent Gap Through Tech Investments

Michael Parker, vice president of business development at Salesforce (NYSE: CRM), said government leaders looking to address the talent gap
Patient Engagement & AI are Driving Healthcare Industry Forward, According to ExpertsEvents

Patient Engagement & AI are Driving Healthcare Industry Forward, According to Experts

Healthcare delivery is increasingly determined and shaped by technology and digital platforms. The COVID-19 pandemic ushered in an era of
GSA Releases Commercial B2B Online Platform SolicitationNews

GSA Releases Commercial B2B Online Platform Solicitation

The General Services Administration has begun seeking proposals from companies with commercial online platforms that could provide business-to-business e-commerce support
Okta’s Sean Frazier: Agencies Should Think of Identity as Critical InfrastructureCybersecurity

Okta’s Sean Frazier: Agencies Should Think of Identity as Critical Infrastructure

Sean Frazier, federal chief security officer at Okta (Nasdaq: OKTA), said government agencies should consider identity as critical infrastructure and
SSA Prioritizing Digital Modernization Ahead of Planned ReopenArtificial Intelligence

SSA Prioritizing Digital Modernization Ahead of Planned Reopen

The Social Security Administration is harnessing advanced technology to enhance the user experience for its 70 million beneficiaries and drive
Office of the CIO: US Army’s Top PrioritiesNews

Office of the CIO: US Army’s Top Priorities

The U.S. Army is focusing on cloud migration, user experience and data as an enterprise asset as the service moves
GSA Unveils Updated Vendor Support CenterNews

GSA Unveils Updated Vendor Support Center

The General Services Administration has introduced an updated online platform that offers key resources for existing and prospective contractors under
Akamai’s Micah Maryn: Agencies Should Adopt Edge Computing to Improve User Experience, SecurityNews

Akamai’s Micah Maryn: Agencies Should Adopt Edge Computing to Improve User Experience, Security

Micah Maryn, senior solutions engineer at Akamai Technologies (Nasdaq: AKAM), said edge computing could help government agencies improve the experience