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Tag: user experience

SSA Prioritizing Digital Modernization Ahead of Planned ReopenArtificial Intelligence

SSA Prioritizing Digital Modernization Ahead of Planned Reopen

The Social Security Administration is harnessing advanced technology to enhance the user experience for its 70 million beneficiaries and drive
Office of the CIO: US Army’s Top PrioritiesNews

Office of the CIO: US Army’s Top Priorities

The U.S. Army is focusing on cloud migration, user experience and data as an enterprise asset as the service moves
GSA Unveils Updated Vendor Support CenterNews

GSA Unveils Updated Vendor Support Center

The General Services Administration has introduced an updated online platform that offers key resources for existing and prospective contractors under
Akamai’s Micah Maryn: Agencies Should Adopt Edge Computing to Improve User Experience, SecurityNews

Akamai’s Micah Maryn: Agencies Should Adopt Edge Computing to Improve User Experience, Security

Micah Maryn, senior solutions engineer at Akamai Technologies (Nasdaq: AKAM), said edge computing could help government agencies improve the experience
Salesforce’s John Frank: Collaborative AI Key to Accelerating Government Insight GenerationNews

Salesforce’s John Frank: Collaborative AI Key to Accelerating Government Insight Generation

John Frank, vice president of collaborative AI for industries at Salesforce (NYSE: CRM), said agencies seeking to derive insights from
VA Names Four Awardees for Potential $247M IT Support, App Development IDIQContract Awards

VA Names Four Awardees for Potential $247M IT Support, App Development IDIQ

The Department of Veterans Affairs has awarded four small businesses spots on a potential $247.3 million contract for commercial application
SAP NS2’s Greg Simons: Agencies Should Incorporate CX Goals in Digital ModernizationNews

SAP NS2’s Greg Simons: Agencies Should Incorporate CX Goals in Digital Modernization

Greg Simons, vice president of support services and business development at SAP National Security Services, has said improving customer experience…
Salesforce’s Dan Davis: Agencies Should Empower Employees to Deliver Seamless Customer ExperienceNews

Salesforce’s Dan Davis: Agencies Should Empower Employees to Deliver Seamless Customer Experience

Dan Davis, area vice president for federal civilian sales at Salesforce (NYSE: CRM), has said delivering a seamless service to…
Deloitte’s Phong Huynh, Raj Yanambakkam: PaaS Could Help Agency Employees Improve Customer EngagementNews

Deloitte’s Phong Huynh, Raj Yanambakkam: PaaS Could Help Agency Employees Improve Customer Engagement

Phong Huynh and Raj Yanambakkam of Deloitte have said platform as a service could help government agencies attract and retain
Deloitte Digital’s Sasa Eric: Cloud Tech Could Help Agencies Transform User EngagementNews

Deloitte Digital’s Sasa Eric: Cloud Tech Could Help Agencies Transform User Engagement

Sasa Eric, a senior manager at Deloitte Digital, has said there are three factors agencies should consider as they transform