Sean Frazier, federal chief security officer at Okta (Nasdaq: OKTA), said government agencies should consider identity as critical infrastructure and modernize their identity and access management to provide better user experiences.
“Agencies can assess the state of their identity infrastructure by continually asking whether they are delivering the right capabilities to their employees, the public and other customers and whether they are doing so in a way that matches how people live and work today,” Frazier wrote.
He urged agencies to implement technologies based on open standards to deliver capabilities to users and ensure cybersecurity.
Frazier discussed the inevitability of zero trust as more agencies move to the cloud and user verification becomes an increasing need.
He cited the need for agencies to work with cloud service providers that could enable them to accelerate zero trust implementation while improving user experiences.
“By thinking of identity as critical infrastructure and leveraging modern cloud services, agencies can create a secure, agile, scalable IT infrastructure that delivers frictionless, highly satisfying user experiences,” Frazier added.