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Tag: CRM

Salesforce’s Mike Milburn: Federal Agencies Should Adopt Cloud-Based CRM Tools to Manage Citizen EngagementNews

Salesforce’s Mike Milburn: Federal Agencies Should Adopt Cloud-Based CRM Tools to Manage Citizen Engagement

Mike Milburn, senior vice president and general manager of Salesforce (NYSE: CRM) Service Cloud, has said federal agencies should implement
HHS Signs $100M Salesforce Subscriptions BPA; Dave Rey CommentsContract Awards

HHS Signs $100M Salesforce Subscriptions BPA; Dave Rey Comments

The Department of Health and Human Services has chosen Salesforce (NYSE: CRM) to offer agency personnel access to the company’s customer relationship management
IBM Purchases Optevia in Push to Address Public Sector CRM SaaS DemandM&A Activity

IBM Purchases Optevia in Push to Address Public Sector CRM SaaS Demand

IBM (NYSE: IBM) has purchased systems integrator Optevia in an effort to address a demand for software-as-a-service customer relationship management offerings
Salesforce.com EVP Vivek Kundra to Head New Industries Unit; Keith Block CommentsExecutive Moves

Salesforce.com EVP Vivek Kundra to Head New Industries Unit; Keith Block Comments

Salesforce.com (NYSE: CRM) has formed a new business unit headed by Executive Vice President Vivek Kundra that will offer social, mobile and connected
Colin Powell Joins Salesforce.com Board of Directors; Marc Benioff CommentsExecutive Moves

Colin Powell Joins Salesforce.com Board of Directors; Marc Benioff Comments

Colin Powell, the former secretary of state and chairman of the Joint Chiefs of Staff, has joined the board of
Xerox Buys Software Firm CVG; Mark Brennan CommentsM&A Activity

Xerox Buys Software Firm CVG; Mark Brennan Comments

Xerox (NYSE: XRX) has acquired Customer Value Group, a provider of cloud-based accounts receivable and customer relationship management software. Xerox will