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Tag: citizen interaction

Salesforce’s Tiffani Bova: Technology Could Help Agencies Advance Digital Engagement, Transform Customer ExperienceNews

Salesforce’s Tiffani Bova: Technology Could Help Agencies Advance Digital Engagement, Transform Customer Experience

Tiffani Bova, global customer growth and innovation evangelist at Salesforce (NYSE: CRM), said government agencies looking to simplify interactions with
Acquia’s Peter Durand: Cloud Tech Could Help Agencies Improve Citizen InteractionsNews

Acquia’s Peter Durand: Cloud Tech Could Help Agencies Improve Citizen Interactions

Peter Durand, vice president of public sector at Acquia, said adopting cloud-based technologies could help government agencies securely facilitate interactions with…
Genesys’ David York: AI, Cloud Could Help Agencies Transform Customer ExperienceNews

Genesys’ David York: AI, Cloud Could Help Agencies Transform Customer Experience

David York, senior vice president of the U.S. public sector at Genesys, said implementing cloud platforms and artificial intelligence could…
DocuSign’s Barton Phillips: Cloud-Based Tools Could Help Agencies Manage, Secure DocumentsNews

DocuSign’s Barton Phillips: Cloud-Based Tools Could Help Agencies Manage, Secure Documents

Barton Phillips, vice president of enterprise sales at DocuSign (Nasdaq: DOCU), has said agencies that aim to manage document workflows
Tableau’s Sean Brophy: Data Analytics Could Help Agencies Tailor Services to Citizens’ NeedsNews

Tableau’s Sean Brophy: Data Analytics Could Help Agencies Tailor Services to Citizens’ Needs

Sean Brophy, regional vice president of public sector sales at Tableau Software (NYSE: DATA), has said government agencies should advance
Salesforce’s Kevin Paschuck: Agencies Should Adopt Cloud Platforms to Facilitate Citizen InteractionNews

Salesforce’s Kevin Paschuck: Agencies Should Adopt Cloud Platforms to Facilitate Citizen Interaction

Kevin Paschuck, chief operating officer and senior vice president of public sector and aerospace and defense business unit at Salesforce