MuleSoft’s Shad Imam: APIs Could Help Agencies Speed Up Innovation

Jeff Brody
Shad Imam

Shad Imam, director of solution engineering for federal region at MuleSoft, told Rob Stein, senior vice president for North America public sector at Salesforce (NYSE: CRM), in an interview how government agencies can accelerate the delivery of services and improved experiences to citizens using application programming interfaces.

Imam cited some of the challenges facing government agencies, such as shrinking information technology budgets, the growing number of information silos in legacy systems and increasing pressure to innovate faster, and how APIs could help address such issues.

He noted APIs could help agencies establish connection among data sources, devices and applications.

“APIs are quickly becoming core building blocks for digital transformation because they make systems easy to access and allow data to be decoupled from complex underlying systems,” Imam said. “As a result, developers are free to code what customers want and innovate faster.”

Imam called on agency IT teams to “realize their potential as business leaders” and reassess their roles from legacy software experts.

“By implementing an API-led approach to integration, broader teams can reuse APIs instead of writing custom integration code with every project. This in turn facilitates greater collaboration within the agency and enables other agencies to tap into their resources and capabilities,” he added.

Imam also mentioned the capabilities of MuleSoft’s Anypoint Platform and how the company works to help Integration Trailblazers understand how they use and reuse APIs in their projects through technical training programs.

You may also be interested in...

Dana Mehnert President

L3Harris Receives $82M SOCOM Order for Falcon IV Manpack Radios; Dana Mehnert Quoted

L3Harris Technologies (NYSE: LHX) has received an $82M order to manufacture Falcon IV AN/PRC-167 radios for the U.S. Special Operations Command's Next Generation Tactical Communications program.


Leidos to Help Modernize HUD Contact Center Through GSA CoE Program

Leidos (NYSE: LDOS) has received a contract to help the Department of Housing and Urban Development establish a resource center for the Federal Housing Administration as part of the General Services Administration’s Centers of Excellence initiative.