Mike Daniels, senior vice president of public sector sales at Salesforce (NYSE: CRM), said government agencies seeking to maximize the benefits of cloud adoption should select the right platform and focus on how they engage with and deliver services to citizens. “Focusing on customer engagement helps program, business and IT …

Casey Coleman, senior vice president of global government solutions at Salesforce (NYSE: CRM), said that agencies should implement cloud computing platforms to address the needs of people they serve and increase their confidence in the government. Coleman wrote that cloud services could enable agencies to immediately address the “trust gap” …

TYSONS CORNER, VA, February 13, 2019 — MuleSoft, a business unit of Salesforce (NYSE: CRM), has hired government market veteran Jude Boyle to serve as assistant vice president for federal sales, ExecutiveBiz reported Tuesday. G2Xchange ETC reported Monday that Boyle brings experience from his previous work with technology companies Splunk (Nasdaq: SPLK), Agilex …

Brian Cunningham, a former senior manager at Accenture (NYSE: ACN), has joined Salesforce (NYSE: CRM) as strategic account executive of the cloud services provider’s public sector business, FedHealthIT reported Thursday. Before Accenture, he served in business development positions at Performix Consulting and Technatomy. He previously worked as director of business capture at Ultra …

TYSONS CORNER, VA, December 14, 2018 — Salesforce (NYSE: CRM) has delivered a unified payment system to the Los Angeles County Metropolitan Transportation Authority in support of the latter’s effort to establish a single digital hub for transport-related transactions, ExecutiveBiz reported Nov. 30. The company said Nov. 28 the TAPforce offering integrates …

TYSONS CORNER, VA, November 27, 2018 — Dave Rey, executive vice president of Salesforce‘s (NYSE: CRM) public sector business in North America, has urged the government to include customer experience among the goals in its planned update to the federal cloud computing policy, ExecutiveBiz reported Oct. 30. Rey, a two-time …

Kevin Paschuck, senior vice president and chief operating officer of public sector business unit at Salesforce (NYSE: CRM), has said agencies that aim to adopt cloud technology should have a plan in place to meet service and security requirements. Agency information technology leaders “should take a top-down, mission-capability view of their …

Dan Smoot, former executive vice president of global partner sales at Salesforce (NYSE: CRM), has joined Riverbed Technology as chief customer officer at the San Francisco-based information technology provider. Riverbed said Wednesday Smoot will oversee the company’s global support and renewal programs, professional services, education, customer success management and vertical offerings in his new …

Saima Shaukat, a 13-year Salesforce (NYSE: CRM) executive, has been appointed chief revenue officer at cloud-based insurance platforms provider TechCanary. Shaukat will oversee the development of go-to-market strategies for the company’s insurance platform and will bring to her role nearly two decades of enterprise software experience, TechCanary said Tuesday. Reid …

TYSONS CORNER, VA, March 14, 2018 — Salesforce (NYSE: CRM) will supply cloud computing and analytics technology to the Customs and Border Protection agency as part of the latter’s digital modernization initiatives, ExecutiveBiz reported. The company said CBP will deploy the Salesforce Analytics, Community Cloud and Service Cloud platforms to support the recruitment of …