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Tag Archives: Teresa Weipert

Sutherland’s Teresa Weipert: Gov’t Eyes Customer Service as Part of Digital Transformation

TYSONS CORNER, VA, April 21, 2017 — Teresa Weipert, senior vice president of Sutherland Global Services‘ government solutions unit, has said the government has adopted the concept of the “chief customer officer” as part of its digital transformation and efforts to build on its services to the public. “The Chief Customer …

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Sutherland’s Teresa Weipert: Omni-Channel Tools to Facilitate Gov’t-Citizen Interactions

TYSONS CORNER, VA, Oct. 24, 2016 — Teresa Weipert, senior vice president of Sutherland Global Services‘ government solutions unit, has recommended the use of omni-channel automated engagement platforms to help federal agencies facilitate citizen engagement, ExecutiveBiz reported Thursday. “Delivering excellent customer service requires using newer technologies, integrating existing tools and platforms …

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Sutherland’s Teresa Weipert: Gov’t-Industry Collaboration to Drive Innovation, Digital Transformation

TYSONS CORNER, VA, Aug. 30, 2016 — Teresa Weipert, senior vice president for government solutions at Sutherland Global Services, has urged the federal government to ramp up collaboration with the private sector on digital services, ExecutiveBiz reported Monday. Weipert wrote in a guest piece published Friday partnership between government and industry …

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Sutherland’s Teresa Weipert: Gov’t Should Adapt Culture Toward Citizen Engagement

TYSONS CORNER, VA, April 27, 2016 — Teresa Weipert, senior vice president of Sutherland Global Services‘ government solutions business, has stated that government agencies should adapt their culture to engage citizens in support of service delivery transformation efforts, Executive Gov reported Monday. Weipert wrote in a guest piece published Friday on Nextgov …

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Sutherland’s Teresa Weipert: Govt to Adopt Robotic Process Automation to Transform Ops

TYSONS CORNER, VA, December 29, 2015 — Teresa Weipert, executive vice president of the government solutions business of Sutherland Global Services, sees increased public sector interest in robotic process automation as a tool to boost operations, ExecutiveBiz reported Monday. Weipert wrote in a guest piece published Thursday on Nextgov that …

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Sutherland Global Unit Gets Spot on GSA IT Schedule 70; Teresa Weipert Comments

TYSONS CORNER, VA, November 25, 2015 — A subsidiary of Sutherland Global Services has received a spot on the General Services Administration‘s IT Schedule 70 contract vehicle, ExecutiveBiz reported Tuesday. The company said Monday Sutherland Government Solutions will be able to offer its IT products and services to government agencies through the multiple-award …

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Teresa Weipert Highlights Civilian Agency Focus for Sutherland Public Sector Arm

TYSONS CORNER, VA September 14, 2015 — ExecutiveBiz reported Friday on Sutherland Global Services’ upcoming launch of its public sector arm, which Teresa Weipert said would focus on business process outsourcing service offerings for federal and state civilian agencies. “It crosses the vertical business of Sutherland — healthcare, insurance, banking …

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Weekly Roundup Sept 7 – Sept 11 2015: PSC’s Impending Leadership Transition & more

Weekly Roundup Sept 7 – Sept 11 2015 Click here to see Real-Time GovCon Sector Quotes A Note From Our President & Founder Jim Garrettson An association that represents the government services sector has previewed an impending leadership transition in the same year that the defense industry’s main trade group also announced its own change …

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