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Tag: digital engagement

Salesforce’s Thomas Saracene: Agencies Should Design Digital Engagement Around CustomersNews

Salesforce’s Thomas Saracene: Agencies Should Design Digital Engagement Around Customers

Thomas Saracene, senior director of digital transformation in the global public sector business at Salesforce (NYSE: CRM), said government agencies
Salesforce’s Tiffani Bova: Technology Could Help Agencies Advance Digital Engagement, Transform Customer ExperienceNews

Salesforce’s Tiffani Bova: Technology Could Help Agencies Advance Digital Engagement, Transform Customer Experience

Tiffani Bova, global customer growth and innovation evangelist at Salesforce (NYSE: CRM), said government agencies looking to simplify interactions with
Granicus’ Natalie Fedie: Mapping ‘Citizen Journey’ Key to Agencies’ Citizen Engagement EffortsNews

Granicus’ Natalie Fedie: Mapping ‘Citizen Journey’ Key to Agencies’ Citizen Engagement Efforts

Natalie Fedie, vice president of customer success at cloud platforms provider Granicus, has said government agencies that seek to facilitate