- Accenture Federal Services has won an Army enterprise task management contract
- The award includes a one-year base term with options extending through August 2032
- JETMS could serve up to 200,000 users across 68 organizations
Accenture Federal Services has won a potential $480.4 million contract from the U.S. Army to develop the artificial intelligence-enabled Joint Enterprise Task Management System, or JETMS, designed to help manage tasks and correspondence across the Department of War.
According to an award notice published Thursday, Army Contracting Command-Rock Island awarded the firm-fixed-price contract to the company on behalf of the Army Enterprise Staff Management System, following a three-phase down-select conducted under commercial solutions opening procedures.
What Is the Scope of the Army Contract?
Under the agreement, Accenture’s federal arm will replace two legacy platforms — the Office of the Secretary of War’s Correspondence and Task Management System and the Army’s Enterprise Task Management Software Solution — with a single, AI-enabled task management system. The new platform, JETMS, is intended to operate across unclassified and classified networks, including Impact Level 2, 5 and 6 environments and the Joint Worldwide Intelligence Communications System.
Army officials expect the system to reduce manual administrative work, cut down on friction in daily operations and give leaders faster access to information needed for decision-making. JETMS is expected to serve as many as 200,000 users spanning 68 defense and interagency organizations.
The contract carries a 12-month base period, four 12-month option periods and a six-month extension option. If the government exercises every option, performance could continue through Aug. 15, 2032.
What Capabilities Must the Platform Provide?
According to the Army’s solicitation, the platform must offer workflow management capable of routing and tracking tasks and correspondence across the department, the military services and the Fourth Estate. It must also apply AI and machine learning to automate the task lifecycle, including sorting and classifying incoming items, drafting responses and generating replies from a library of approved documents, with the goal of measurably reducing the number of hours needed per task.
The solicitation calls for an intuitive desktop and mobile interface that requires minimal training and connects to existing Army systems through open application programming interfaces, including identity and access management tools for single sign-on and integration with Microsoft 365. It further requires a multitenant cloud architecture capable of scaling to more than 150,000 daily active users and a clear path toward obtaining a Department of War Authority to Operate.
The solicitation also specifies that the government is to retain full rights to its data and workflow configurations, with the contractor required to provide a documented method for exporting data to prevent vendor lock-in.
How Does the Award Fit Into Accenture’s Broader Federal Push?
The JETMS award follows a string of recent wins for Accenture Federal Services across the defense sector.
In July, AFS won an $821 million task order from the DOW Chief Digital and Artificial Intelligence Office to build core data integration for the War Data Platform. The system is meant to standardize data for agentic AI applications across the department. The company was also named among 59 companies on the Navy’s potential $249.9 million logistics IT modernization IDIQ, adding to its footprint across military branches.
Beyond AFS’ contract activity, parent company Accenture agreed to acquire Dragos, runZero and NetRise in June in a $4.2 billion deal. The move is aimed at expanding its operational technology cybersecurity capabilities.
