Hello, Guest!

Tag: CX Imperative Forum

Karen Howard, IRS Executive Director of the Office of Online Services, to Speak at the CX Imperative ForumArticles

Karen Howard, IRS Executive Director of the Office of Online Services, to Speak at the CX Imperative Forum

Want to know how the government harnesses technology to improve human-centered design while advancing transparency, eliminating inequitable barriers, and safeguarding
A Guide to Potomac Officers Club’s Must-Attend January 2024 GovCon EventsEvents

A Guide to Potomac Officers Club’s Must-Attend January 2024 GovCon Events

Potomac Officers Club enters 2024 with a selection of can’t-miss events to start the government contracting community’s year off right.
US Agencies Seeking Industry Partnership on CX EffortsGovernment Technology

US Agencies Seeking Industry Partnership on CX Efforts

A focus on customer experience, or CX, has run parallel to the push for digital modernization in the private sector
Jeffery McLaughlin, Senior Vice President of Radiant Digital, Moderates at POC’s CX Imperative ForumArticles

Jeffery McLaughlin, Senior Vice President of Radiant Digital, Moderates at POC’s CX Imperative Forum

Join Jeffery McLaughlin and other esteemed leaders at the CX Imperative Forum to learn more about the power of digital
New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell QuotedDHS

New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell Quoted

At peak overload, the Department of Homeland Security reportedly administered 190 million hours’ worth of forms and data collection from the