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Tag: customer interaction

Salesforce’s Thomas Saracene: Agencies Should Design Digital Engagement Around CustomersNews

Salesforce’s Thomas Saracene: Agencies Should Design Digital Engagement Around Customers

Thomas Saracene, senior director of digital transformation in the global public sector business at Salesforce (NYSE: CRM), said government agencies
Avaya’s Jerry Dotson: DoD Should Support Remote Workforce With Modern Unified Comms PlatformsNews

Avaya’s Jerry Dotson: DoD Should Support Remote Workforce With Modern Unified Comms Platforms

Jerry Dotson, vice president of public sector at Avaya, wrote in a commentary published Thursday on Defense Systems that Department…