Paul Chapman, chief information officer at cloud storage firm Box (NYSE: BOX), has said government agencies should adopt “micro-services” to build digital applications that work to allow citizens and end users to share resources and collaborate on any device.
Chapman wrote such micro-services aim to help organizations develop integrated shared services without the need to spend too much time and money on initiatives to rewrite applications.
Agencies should also use cloud-based content management systems as tools to develop shared services frameworks that both function as an application service and content platform, he said.
Chapman said a content management platform works to help federal agency personnel manage sensitive information, collaborate with both external and internal stakeholders, ensure security of endpoint devices as well as manage user identities.
“The ability to securely share and collaborate without requiring risky architecture changes, establishing infrastructure enclaves, and relying on insecure communication channels has become increasingly critical to agencies, ” Chapman noted.
“Those agencies are under pressure to operate at millennial-driven standards, ” he added.