IBM and Amtrak signed a services agreement to extend their 15-year-old partnership.  IBM will manage much of the railroadâs IT infrastructure, including its data center operations, security services, asset management and help desk. The agreement comes on the heels of IBM opening its Global Rail Innovation Center in China, designed as a worldwide prototype solution for intelligent rail system management.
As part of the agreement IBM will handle security services, reservation asset management and desktop support for Amtrak’s 19, 000 employees and 28.7 million annual passengers. In addition, IBM will manage the infrastructure for Amtrakâs system.
Casey Coleman, senior vice president of global government solutions at Salesforce (NYSE: CRM), said that agencies should implement cloud computing platforms to address the needs of people they serve and increase their confidence in the government. Coleman wrote that cloud services could enable agencies to immediately address the âtrust gapâ between the publicâs expectations and
William Crosbie, former Amtrak chief operating officer, has been named Parsons‘ senior vice president and business development director for its transport division, which provides engineering and management support for aviation, rail transits and ports and harbors. Crosbie will manage the development and implementation of the division’s growth strategies, as well as help drive customer satisfaction and project