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  • Saturday, May 11, 2024

Tag: US Citizenship and Immigration Services

New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell QuotedDHS

New CX Office at DHS Looking to Radically Reduce Bureaucratic Strain; Dana Chisnell Quoted

At peak overload, the Department of Homeland Security reportedly administered 190 million hours’ worth of forms and data collection from the