Public engagement is a regular part of many agencies within the Department of Homeland Security, such as the Transportation Security Administration, Customs and Border Protection and more. With its wide variety of public operations, it is critical for the DHS to ensure that its interactions with customers run smoothly.DHS CX expert Dana Chisnell w...
United States officials are facing constantly evolving homeland security threats and challenges in today’s interconnected world. According to Scott Recinos, senior vice president of homeland security at LMI, environmental impacts from climate change are becoming increasingly more consequential to homeland security missions. “The escalating ...
Executive Mosaic is thrilled to announce Kevin Phillips, chairman, president and CEO of ManTech International, as a recipient of the 2022 Wash100 Award for stewarding the company through its continued organic growth from acquisitions and contract awards. Phillips has been selected six consecutive times to Executive Mosaic’s annual list of lead...
In August, the Department of Homeland Security’s science and technology directorate recently published a strategy to maximize technological opportunities from artificial intelligence and machine learning. “Through this strategy, S&T will build and apply expertise to help the department fulfill the game-changing promise of AI/ML techn...
General Dynamics‘ (NYSE: GD) information technology business has won a five-year, $219 million contract to assist a Department of Homeland Security agency in operating a contact center for immigration-related inquiries, G2Xchange FedCiv reported Wednesday. The company will help the U.S. Citizenship and Immigration Services inform the public re...
This week, Jose Arrieta was confirmed as the chief information officer for the Department of Health and Human Services. Arrieta confirmed his appointment on Thursday during the Association for Federal Information Resources Management’s Leadership Awards event. In Virginia news, it was also revealed that President Trump intends to nominate Ken ...
Excella has received a potential $292M blanket purchase agreement to provide software development and DevOps support services for the Office of Personnel Management. The company said Tuesday the BPA has one base year, followed by four options, and includes systems analysis and architecture; development; enhancement, systems testing and maintenance; ...
Bethesda, Maryland-based information technology services provider InfoZen has secured a potential $208 million contract from the Department of Homeland Security to help DHS carry out its Support Platform Engineering and DevOps Integration program. InfoZen said Monday the DHS’ U.S. Citizenship and Immigration Services Office of IT pro...
The Department of Homeland Security has awarded Vencore a five-year, $96 million task order to sustain information technology systems and applications for the U.S. Citizenship and Immigration Services agency. Vencore said Thursday it will support USCIS’ IT architecture, design, integration, delivery, testing and quality assurance activiti...
