Q&A With Serco SVP and Chief Growth Officer Terri Malone on Company Capabilities, Labor Market Challenges

Terri Malone, senior vice president and chief growth officer of Serco, was featured in a recent Executive Spotlight interview published Friday. She shared how Serco’s leadership focus and mission critical capabilities attracted her to join the company. Malone also talked about the core values that are important to Serco’s culture, the efforts aimed at engaging communities and the labor market challenges.

Here’s an excerpt from the interview with Malone:

“Over the last four years, nearly 80 percent of the interns who were eligible for employment were offered and accepted permanent positions at Serco. That demonstrates how we are investing in the seed corn of new talent and how they view the internship experience.

We spend so much time at work — and at work can now mean in the office, hybrid, or remote — but it is where you are pouring so much of your life energy. When you can see how those efforts connect to these larger outcomes and touch other people, that’s what keeps people engaged.

We are [also] intensely committed to working with groups like military spouses, who can be an amazing source of untapped talent by coming up with work arrangements that fit their circumstances.

So, yes, the labor market is a challenge. But we are attacking that in multiple ways and creating value for our clients in the process.”

Visit ExecutiveBiz to read the full Executive Spotlight interview with Serco SVP and Chief Growth Officer Terri Malone, and don’t miss our other interviews with the most significant executives of consequence to the federal and government contracting sectors.

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