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Strategic Data Systems Wins Potential $122M Navy Contact Center Support IDIQ


Jeff Brody

Information technology company Strategic Data Systems has won a potential five-year, $121.6M contract to provide a range of support services to the U.S. Navy’s human resources contact center.

The award covers firm-fixed-price orders for MyNavy Career Center support and has a performance period that will run from January 2020 through January 2025, the Department of Defense said Friday.

Naval Supply Systems Command’s Fleet Logistics Center received eight offers for the indefinite-delivery/indefinite-quantity contract and will obligate $10K in fiscal 2020 Navy operations and maintenance funds to satisfy the IDIQ’s minimum guarantee.

Contract work will take place in Millington, Tenn., and Norfolk, Va.

The service branch launched MyNavy Career Center in September 2018 in a move to simplify the processing of pay and personnel service delivery operations. The hub is operated by the Navy Personnel Command and offers 24/7 customer service support to sailors.

Keller, Texas-based SDS offers systems administration, network engineering, cybersecurity and software engineering services.

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