GSA Taps 4 Firms for Centers of Excellence IT Support Contracts

The General Services Administration has awarded contracts to four companies to provide information technology support services for the five centers of excellence as part of the White House’s IT modernization program.

GSA said Wednesday ICF (Nasdaq: ICFI), Kaiser Associates, McKinsey & Co. and SIE Consulting Group secured the initial awards and will perform work at the Agriculture Department that will serve as the first “lighthouse” agency for the CoEs.

Kaiser, McKinsey and SIE will respectively provide contact center, IT infrastructure optimization and cloud adoption support, while ICF will deliver customer experience and service delivery analytics assistance.

The contract awards came five months after GSA sought information on potential vendors to provide support services for the White House Office of American Innovation’s proposed CoEs.

The CoEs will work to provide IT engineering and consulting support to help agencies change the way they design services and communicate with clients.

Each center will carry out planning and evaluation as well as create a roadmap to facilitate talent management efforts and implement acquisition vehicles and other platforms.

GSA also announced the appointment of Bob DeLuca, formerly chief information officer at the Overseas Private Investment Corp., as director of the CoE initiative.

DeLuca, a 20-year military and technology industry veteran, will oversee the centers’ daily operations.

 

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