Serco’s Louis Montgomery Discusses HR Challenges

Louis Montgomery, Serco

Serco’s Louis Montgomery, VP of human resources, spoke with ExecutiveBiz about a number of topics, including the challenges he faces in his role:

“One of the biggest challenges frankly is staffing, ” Montgomery said. “Government services is an industry that is completely reliant on matching the right people with the right tasks. It is one thing to win a new contract, but ultimately to be successful, you must have the people with the needed skills and expertise. Consequently, recruiting and retaining staff is a significant challenge for every company in this industry.  Another challenge is that a very large portion – of our people – work on-site at government locations. They work on government computers behind secure firewalls, so just communicating with them is a challenge. Providing development opportunities for these employees is also a challenge because you can’t just say we are going to take you off your job … you go to a classroom in order to give you training.”

Click here to read the whole interview.

Video of the Day

GovCon Wire Logo

Sign Up Now! GovCon Wire provides you with Daily Updates and News Briefings about Technology

Related Articles