Electronic Systems, Inc. (ESI) has received Cisco Channel Customer Satisfaction Excellence, a distinction awarded to a partner company through Cisco’s Channel Partner Program.
Recognition is extended quarterly to companies that provide outstanding customer service in each of Cisco’s geographic regions.
According to the firm: “Cisco assesses customer satisfaction levels using its Partner Access onLine (PAL) tool, a program that allows Cisco and partner companies to view customer satisfaction survey data to track trends and identify key areas for improvement. Companies that receive the highest ratings in their region are distinguished in Cisco’s partner listings, signifying the company’s achievement to customers, Cisco personnel, and other partner companies.”
“ESI’s mission has always been to provide customers with affordable, scalable office technology solutions that meet their needs and expectations. We pride ourselves on delivering solutions that produce 100% customer satisfaction, ” said Kurt Schmelz, President of Electronic Systems’ Information Solutions Group and Mailing Group. “We are honored that Cisco has recognized our team for their commitment to an exceptionally high level of service.”