CSC (NYSE: CSC) today announced a six-year extension to its business process outsourcing (BPO) services agreement with Sunshine State Insurance Company, St. Augustine, Fla.
Under the extension, CSC will support Sunshine State’s personal and commercial property business through January 2016 from an upgraded technology platform that automates more of the underwriting process, making it easier for agents to conduct business with the company. This contract was awarded to CSC during the company’s fiscal 2010 second quarter.
“By continuously incorporating process innovation and the latest technologies within our BPO operations, we are able to provide high-quality, cost-effective policy administration, ” said Jim Cook, president of CSC’s Business Solutions and Services sector. “CSC’s property and casualty insurance operations, now serving more than 45 companies including 10 based in Florida, help our clients expand their businesses, enhance customer retention, and realize improved operational results.”