The office of U.S. Citizenship and Immigration Services (USCIS, ) under the Department of Homeland Security (DHS, ) has awarded a contract worth $190 million to Serco Inc. The company will provide record processing services for legal proceedings pertaining to immigration benefits. The contract is initially for one year and allows for renewal in the coming four.
Serco, based in Reston, VA, is a leading provider of technology and management services. Record management will take place at the USCIS National Benefits Center (NBC) located in Lee’s Summit, Missouri. All applications that necessitate an interview are managed at this location including: Adjustment of Status, Naturalization, Adoption, and Permanent Resident Card replacement. NBC intends to create a centralized system for Field Office submissions in order to regulate their processes.
Ed Casey, Chairman and Chief Executive Officer of Serco Inc., said ‘This contract win shows our unrelenting focus on delivering solutions and services to the Federal government. ‘Through a long-standing relationship with the U.S. Citizenship and Immigration Services, Serco continues to provide expertise in records management services, and we are honored to have another opportunity to support the Department of Homeland Security.’
