
Public engagement is a regular part of many agencies within the Department of Homeland Security, such as the Transportation Security Administration, Customs and Border Protection and more. With its wide variety of public operations, it is critical for the DHS to ensure that its interactions with customers run smoothly.DHS CX expert Dana Chisnell w...
Rob Thorne, chief information security officer of Immigration and Customs Enforcement within the Department of Homeland Security, will address the agency’s recent modernization efforts across the technology landscape. During Potomac Officers Club’s 2021 Border Protection Innovations and Technology Forum, Thorne will join an expert panel to discu...
Bryan Ware, a senior official at the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency, will step down from his post at DHS on Friday, Nov. 13, to join the private sector, CyberScoop reported Thursday. Ware, who served as assistant director for cybersecurity at CISA, told the publication he is looking to establish ...
GovCon Expert Chuck Brooks has published his latest article as a member of Executive Mosaic’s GovCon Expert program on Friday. Brooks discussed the development and procurement of emerging technologies as they influence every sector of the federal marketplace, including the Department of Defense (DoD), the Department of Homeland Security (DHS)...