Bonnye Hart, senior director of customer success and digital engagement services at Granicus, has said mapping the citizen journey could help government agencies identify the needs and motivations of citizens as well as opportunities on how to build up the experience. Hart wrote that there are three steps to creating a citizen journey map and...
Deanna Grady, senior manager of federal, state and local government sales at LinkedIn Learning, has said government agencies should provide training opportunities to employees to help them develop new skills needed to facilitate citizen engagement efforts. Grady wrote that talent developers should play a key role in workforce planning initiatives an...
Ben Cathers, principal value consultant at Vancouver, Canada-based social media management platforms provider Hootsuite, has said government agencies should conduct research and learn how people communicate in order to build up their capability to facilitate citizen engagement through social media. Cathers wrote that in order to establish a social m...
Weekly Roundup May 28 – June 1, 2018 Click here to see Real-Time GovCon Sector Quotes Executive Mosaic™s Weekly GovCon Round-Up: Platform Companies Overview, Recent Contract Wins and Top 10 Stories Jim Garrettson, Executive Mosaic CEO Platform Companies: A May Overview As we look back at May, I™d like to highlight some sign...
John Landwehr, a vice president and public sector chief technology officer at Adobe Systems (Nasdaq: ADBE), has said government agencies seeking to deliver the same type of user-centric experience that the private sector offers should personalize the digital experience and tailor it to the individual needs of citizens. Landwehr wrote ...
Mark Settle, chief information officer at San Francisco-based identity management services provider Okta (Nasdaq: OKTA), has said government agencies should implement data analytics and identity authentication processes in order to adapt and improve the defense of their information technology systems from cyber threats. Settle wrote that advanc...
Staffan Truve, chief technology officer and co-founder of Somerville, Mass.-based threat intelligence platforms provider Recorded Future, has said government agencies should consider using artificial intelligence and machine learning platforms in order to accelerate the analysis of large amounts of data and identify potential cyber threats. Truve wr...
Kevin Corbett, director of federal sales at CyberArk (Nasdaq: CYBR), has said government agencies seeking to protect data and information systems from cyber threat actors should work to reduce the attack surface by putting a limit on the number of privileged accounts. Corbett wrote that threat actors use privileged accounts to wreak ...
The Week’s Top GovCon News Stories View this email in your browser Weekly Roundup April 30 – May 4, 2018 Click here to see Real-Time GovCon Sector Quotes Executive Mosaic™s Weekly GovCon Round-Up: Wash100 GCW Reader™s Choice Awardees, Recent M&A Activity and Top 10 Stories Jim Garrettson, Executive Mosaic CEO Wash...
Executive Mosaic is pleased to announce Secretary of Defense James Mattis as the 2018 GovCon Wire Reader’s Choice Award winner, chosen among the prestigious 2018 Wash100 inductees through popular vote, having garnered 1,007 votes out of a total 24,131 cast. Voting closed Monday, April 30th at midnight. The Wash100, now in i...
