Sasa Eric, a senior manager at Deloitte Digital, has said there are three factors agencies should consider as they transform operations through cloud adoption and one is the opportunity that cloud offers when it comes to enhancing user experience. Eric wrote that agencies should consider adopting a mix of cloud platforms to meet their requirements...
Courtney Tandeciarz, a director at Acumen Solutions, has said government agencies that aim to facilitate engagement with citizens through any channel and quickly respond to their concerns should implement cloud-based platforms. Tandeciarz wrote how cloud-based tools could help agencies immediately analyze and address an individual™s inquiry as ...
Lynn Lannin and Chad Kelly of digital transformation services provider Publicis.Sapient have said developing mobile applications on the cloud could help federal, local and state agencies streamline the delivery of services to citizens. Kelly and Lannin wrote how the 311 contact centers and other cloud-based apps work to help citizens quickly report ...
Gary Wootten, vice president of public sector at SpringCM, has said agencies that aim to automate records management and improve collaboration should adopt a cloud-based records retention schedule. Wootten wrote that implementing such a schedule would help agencies classify records based on retention period, event or case type while complying with d...
Barton Phillips, vice president of enterprise sales at DocuSign (Nasdaq: DOCU), has said agencies that aim to manage document workflows and accelerate document reviews should adopt cloud-based tools. Phillips wrote that such cloud platforms work to help agencies establish a digital process that helps them prepare, sign, store and route documents fro...
Kevin Paschuck, senior vice president and chief operating officer of public sector business unit at Salesforce (NYSE: CRM), has said agencies that aim to adopt cloud technology should have a plan in place to meet service and security requirements. Agency information technology leaders œshould take a top-down, mission-capability view of the...
Tim Solms, vice president of public sector at Cloudera (NYSE: CLDR), has said government agencies that aim to obtain insights from large amounts of data should look to cloud platforms that offer high-volume storage and computing capabilities. Solms wrote that agencies seeking to make more informed decisions and build up their service offerings to ci...
Cameron Chehreh, chief technology officer of Dell EMC™s federal business, has said government agencies that aim to achieve digital transformation and address mission-critical challenges should begin with data center modernization through the adoption of converged and hyperconverged infrastructure technologies. Chehreh wrote that such ...
Matthew Schneider, senior director of government, education and healthcare at VMware (NYSE: VMW), has said agencies seeking to modernize their information technology infrastructure should know more about the security and behavior of their applications and eliminate apps™ reliance on the physical infrastructure. œWhen an appl...
Steve Schmalz, field chief technology officer of public sector at Dell Technologies™ (NYSE: DVMT) RSA subsidiary, has said government agencies should update their security platforms as they modernize their information technology infrastructure. œThe key is making sure to incorporate security from the start because changing the infrastructu...
