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Lynn Lannin and Chad Kelly of digital transformation services provider Publicis.Sapient have said developing mobile applications on the cloud could help federal, local and state agencies streamline the delivery of services to citizens. Kelly and Lannin wrote how the 311 contact centers and other cloud-based apps work to help citizens quickly report ...

Gary Wootten, vice president of public sector at SpringCM, has said agencies that aim to automate records management and improve collaboration should adopt a cloud-based records retention schedule. Wootten wrote that implementing such a schedule would help agencies classify records based on retention period, event or case type while complying with d...

Barton Phillips, vice president of enterprise sales at DocuSign (Nasdaq: DOCU), has said agencies that aim to manage document workflows and accelerate document reviews should adopt cloud-based tools. Phillips wrote that such cloud platforms work to help agencies establish a digital process that helps them prepare, sign, store and route documents fro...

Tim Solms, vice president of public sector at Cloudera (NYSE: CLDR), has said government agencies that aim to obtain insights from large amounts of data should look to cloud platforms that offer high-volume storage and computing capabilities. Solms wrote that agencies seeking to make more informed decisions and build up their service offerings to ci...

Tim Bock, Dell public alliance manager at Dell Technologies™ (NYSE: DVMT) Virtustream subsidiary, has said agencies seeking to migrate resources and workloads to the cloud should move their focus from infrastructure to functionality and applications through holistic evaluation of app portfolios. Bock wrote that conducting such an asse...