Tiffani Bova, global customer growth and innovation evangelist at Salesforce (NYSE: CRM), said government agencies looking to simplify interactions with citizens should use technology to advance digital engagement. “Agencies should leverage technology to transform user experiences and meet citizen needs, especially in emergencies such as the coron...
Rod Bremby, senior director and industry executive for health and human services for global public sector at Salesforce (NYSE: CRM), said health agencies should reevaluate the customer experience in this pandemic crisis by seeking customer feedback, identifying service limitations and working with interagency partners to come up with a unified appro...
Kristen Sanders and Jennifer Ward of Salesforce (NYSE: CRM) said adopting an integrated platform as part of digital transformation efforts could help government agencies improve citizen experience and empower employees to carry out their jobs. “Delivering public-sector services through modern and connected digital channels allows agencies to addre...
Sarah Franklin, chief marketing officer at Salesforce (NYSE: CRM), said government agencies should take advantage of technology and establish a culture of learning to foster employee development amid the COVID-19 pandemic. “By investing in technology, creating pathways for employees to learn new skills and highlighting career growth opportunities,...
Lelah Manz, senior vice president for web performance at Akamai Technologies (Nasdaq: AKAM), said edge computing complements cloud-based centralization that could help government agencies manage security risks and mitigate inefficiencies. “Processing data locally at edge nodes can eliminate latency bottlenecks and open up opportunities to capitali...
The Defense Advanced Research Projects Agency has selected the research teams that will work to meet the research objectives of a program that seeks to develop semantic technology platforms designed to automate the detection, characterization and attribution of falsified media assets. Kitware, SRI International, Purdue University and the University ...
Lorraine Bassett, principal technical business development leader for internet of things at Amazon Web Services’ worldwide public sector, said ruggedized, portable edge devices designed to work in austere and remote environments could help government agencies and the military collect data and generate insights for faster decision-making. “Edge c...
Kirsten Billhardt, global marketing director for edge and IoT solutions at Dell Technologies (NYSE: DELL), said edge computing could help government agencies empower their employees to accelerate and carry out missions by providing them quick access to insights and intelligence. “By having access to intelligence right where data is being generated...
Frank Wilde, vice president of the Global Center of Excellence at SAP (NYSE: SAP), said edge computing combined with a data platform and advanced connectivity could help government agencies improve citizen and employee experiences. “Edge computing combined with 5G and a robust data platform also allows agencies to make better decisions about the t...
Dan Fallon, senior director of public sector systems engineers at Nutanix (Nasdaq: NTNX), said agencies should tap the power of software as they take a unified approach to edge computing and manage large volumes of data. “Agencies need a platform that seamlessly unifies all elements of their enterprise IT. In short, they need a software...
