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Executive Mosaic is honored to announce Rick Wagner, president of Microsoft’s federal arm, as a recipient of the 2021 Wash100 Award for his leadership and efforts to drive digital transformation as federal agencies push their adoption of the latest emerging technologies. This marks the fourth consecutive Wash100 Award for Wagner. Previously, Wagne...

John Frank, vice president of collaborative AI for industries at Salesforce (NYSE: CRM), said agencies seeking to derive insights from unstructured data should understand the potential benefits of adopting collaborative artificial intelligence. “For algorithms that combine human and machine processing, collaborative AI tightens the feedback loop s...

Greg Brundidge, vice president and business development executive for defense at Salesforce (NYSE: CRM), said the Department of Department needs a unified platform as it works to transform talent management and the experience for military and civilian employees. Brundidge discussed how a unified system like Salesforce Customer 360 could help DOD ove...

Tiffani Bova, global customer growth and innovation evangelist at Salesforce (NYSE: CRM), said government agencies looking to simplify interactions with citizens should use technology to advance digital engagement. “Agencies should leverage technology to transform user experiences and meet citizen needs, especially in emergencies such as the coron...

Rod Bremby, senior director and industry executive for health and human services for global public sector at Salesforce (NYSE: CRM), said health agencies should reevaluate the customer experience in this pandemic crisis by seeking customer feedback, identifying service limitations and working with interagency partners to come up with a unified appro...

Kristen Sanders and Jennifer Ward of Salesforce (NYSE: CRM) said adopting an integrated platform as part of digital transformation efforts could help government agencies improve citizen experience and empower employees to carry out their jobs. “Delivering public-sector services through modern and connected digital channels allows agencies to addre...

Sarah Franklin, chief marketing officer at Salesforce (NYSE: CRM), said government agencies should take advantage of technology and establish a culture of learning to foster employee development amid the COVID-19 pandemic. “By investing in technology, creating pathways for employees to learn new skills and highlighting career growth opportunities,...

Lorraine Bassett, principal technical business development leader for internet of things at Amazon Web Services’ worldwide public sector, said ruggedized, portable edge devices designed to work in austere and remote environments could help government agencies and the military collect data and generate insights for faster decision-making. “Edge c...