- Fitzpatrick will lead RIVA’s digital strategy across service delivery, user experience and human-centered design
- Since joining RIVA in 2022, he has established an HCD center of excellence and created the company’s iDX framework
- Fitzpatrick said his priority is building technology that feels intuitive to users
RIVA Solutions has promoted Sean Fitzpatrick to chief digital officer, putting him in charge of the company’s strategy for digital service delivery, digital experience and human-centered design, or HCD. The promotion took effect July 14, the same day the company announced the move.
In the role, Fitzpatrick will help federal agencies field secure, accessible and intuitive digital services. Raj Dasgupta, chief technology officer at RIVA, said Fitzpatrick’s leadership will strengthen the company’s ability to help customers navigate a shifting technology landscape while delivering capabilities with lasting mission impact.
How Has Sean Fitzpatrick Grown RIVA’s Digital Experience Practice?
Fitzpatrick joined RIVA in October 2022 as senior vice president of HCD and has since built out an internal HCD center of excellence and developed the company’s trademarked iDX framework, which combines strategy, design, accessibility, content and engineering into a repeatable delivery approach. He has also broadened the HCD practice’s use of digital design and collaboration tools such as Figma and deepened partnerships with Amazon Web Services and Acquia, with his team supporting digital modernization work for the Department of Agriculture and the Nuclear Regulatory Commission.
Before RIVA, Fitzpatrick held digital experience and HCD leadership positions at CollabraLink, Booz Allen Hamilton and Aquilent. His career also includes earlier UX leadership roles at K12 and General Electric. He holds a master’s degree in human factors from George Mason University and a bachelor’s degree in psychology from Flagler College.
What Is Fitzpatrick’s Focus as RIVA’s CDO?
Commenting on his new role, Fitzpatrick said the best technology feels effortless and that his focus is on building digital services people can actually use, with accessibility and usability treated as the starting point rather than an afterthought.
