- ICE is planning a follow-on contract worth more than $100 million for enterprise-wide IT support services
- The solicitation is expected around Sept. 16, with award slated for the second quarter of fiscal 2027 and work running through February 2028
- ICE intends to compete the work through NITAAC’s CIO-SP3 Small Business vehicle, where Insero is the incumbent
Immigration and Customs Enforcement’s Office of the Chief Information Officer is preparing a follow-on contract worth more than $100 million for enterprise-wide IT support services.
A forecast record posted Tuesday on the Department of Homeland Security’s Acquisition Planning Forecast System lays out the plan. ICE expects to release the solicitation around Sept. 16 and make the award in the second quarter of fiscal 2027. The anticipated contract has a period of performance that concludes on Feb. 2, 2028.
ICE’s planned IT support contract reflects the operational and technology investments taking shape across the Department of Homeland Security, whose strategic priorities — backed by a FY26 budget increase of 65 percent — span AI, cyber defense and enterprise capabilities at its largest agencies. Register today for the Potomac Officers Club’s 2026 Homeland Security Summit on Nov. 12 to hear directly from DHS leadership on how industry can support the agency’s IT priorities.
What Would the ICE IT Support Contract Cover?
To optimize service delivery, IT operations and maintenance requirements, managed under a separate consolidated contract, will be centralized under the new vehicle to support enterprise-wide operations. The scope includes vendor contract support, Tier I service desk operations and Tier II IT field operations within and outside the continental United States.
The contractor would also handle operations infrastructure deployment, Tier II financial and travel management support, and hardware warranty administration and maintenance. Work would be performed in Washington, D.C.
How Does ICE Plan to Compete the Work?
The agency intends to run the procurement under the NIH Information Technology Acquisition and Assessment Center Chief Information Officer-Solutions and Partners 3 Small Business vehicle, or NITAAC CIO-SP3 SB, structured as a firm-fixed-price contract. Insero is the incumbent on the current contract.
In June, the Department of Health and Human Services set Oct. 29 as the final day to place new orders under all NITAAC governmentwide contracts, including CIO-SP3 SB, with the vehicles sunsetting that day. NITAAC support will shrink in step with declining workload through Dec. 31, 2028, after which HHS and NIH will shut down all program functions, including fee collection and administration of assisted orders. Agencies will turn to existing General Services Administration vehicles and other sources for future needs.
