Author: Ramona Adams|| Date Published: March 28, 2017
Jeneanne Rae, founder and former CEO of Motiv Strategies, has joined Deloitte‘s consulting business as federal customer experience leader for the civilian sector.
Deloitte said Monday that Rae will concentrate on the development and implementation of service design-focused CX programs for more than 22 federal civilian agencies.
“Jeneanne’s background in revolutionizing CX and proven track record of innovation makes her an excellent resource for our federal clients who are at different phases in their CX journey,” said Dan Helfrich, a principal and federal services practice leader at Deloitte.
She established Motiv Strategies to provide consulting services, service design and CX support to Fortune 100, nonprofit and government clients.
Rae previously worked at Georgetown University’s McDonough School of Business as an adjunct professor and at Palo Alto, California-based design company IDEO as a member of the executive team.
She also co-founded consulting firm Peer Insight, where she also served as a key partner in charge of the company’s business development and thought leadership programs.
Client Solution Architects has appointed Ellen Barletto as chief growth officer, expanding her leadership responsibilities after nearly two decades with…
Brian Meyer, federal field chief technology officer at Axonius Federal, said cybersecurity asset management could help government agencies make dozens…
“Technology transformation company Red River has acquired Invictus International Consulting to expand its cybersecurity and enterprise modernization capabilities to support…
Synergy ECP, a software engineering, cybersecurity and systems engineering services provider, has acquired NetServices, a company offering secure, mission-focused technology services. The…
Jeneanne Rae, founder and former CEO of Motiv Strategies, has joined Deloitte‘s consulting business as federal customer experience leader for the civilian sector.
