The company will develop a public-facing omnichannel platform to support a knowledge management process for agency personnel to collect and report data, GSA said Monday.
The agency noted the contract award builds on efforts that were completed during a prior “discovery phase” that involved an assessment of contact center technology, self-service tools, governance approach and business processes.
HUD plans to update IT systems before incorporating technological upgrades into the department's service delivery process.
The Naval Information Warfare Center Pacific is soliciting proposals for the development and fielding of intelligence, surveillance and reconnaissance systems…
The Department of War is accelerating its push into unmanned systems, moving beyond experimentation toward large-scale production, streamlined acquisition and…
BAE Systems has received a $117.7 million contract modification from the U.S. Navy to support depot-level modernization, maintenance and repair of USS…
Advanced wireless infrastructure is becoming as strategically important as artificial intelligence in modern defense operations 5G standalone enables network slicing,…
