Verizon (NYSE: VZ) has won a potential 10.5-year, $128.1M contract to deploy a unified communications platform for use throughout the Social Security Administration.
The initiative will support the SSA's office of budget, finance, quality and management’s efforts to implement an agency-wide platform as part of the Next Generation Telephony Project, according to a FedBizOpps notice posted Monday.
According to the request for proposals for NGTP, the agency intended to issue a single-award, indefinite-delivery/indefinite-quantity contract, which includes option periods that extend the period of performance to an estimated 126 months.
“Unified Communications is the convergence of capabilities such as voice, video, desktop services, and contact center services to increase productivity, reduce costs, and enable mobility,” SSA said in the RFP. “The establishment of a UC platform that leverages current technology trends is principally a software-based solution that maintains data security, and provides redundancy and retention which will position the Agency to meet growing customer demands.”