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GSA Unveils 12 Awardees for USDA’s Centers of Excellence Phase II; Emily Murphy Quoted


Emily Murphy

The General Services Administration has awarded contracts to 12 companies to support the Department of Agriculture’s information technology modernization efforts under the second phase of the Centers of Excellence program.

USDA serves as the first “lighthouse” agency for the CoE program and the Phase II awards came two months after GSA issued requests for quotes to support the implementation of the CoEs, GSA said Monday.

“I am proud of the Federal Acquisition Service, especially the Technology Transformation Services team, for making these Phase II awards and hitting this major milestone so quickly,” said GSA Administrator Emily Murphy.

Murphy, a 2018 Wash100 recipient, added that she expects the CoE effort to help build up citizen experience and result in best practices that can be implemented across the U.S. government.

GSA awarded the contracts for the OneUSDA Contact Center to Accenture’s (NYSE: ACN) federal arm; Customer Experience Digital Support Services to Booz Allen Hamilton (NYSE: BAH); Data Analytics Capacity Building and Data Visualization and Analytics to Science Applications International Corp. (NYSE: SAIC); Voice of the Customer Tool to NIC Federal; and Business Modernization Office Support Services to Summit Consulting.

The companies that secured blanket purchase agreements for cloud adoption and infrastructure modernization work are:

  • Accenture Federal Services
  • Ace Info Solutions
  • Booz Allen Hamilton
  • Deloitte Consulting
  • OM Group
  • SAIC
  • Smartronix
  • TechFlow
  • TechTrend
  • T-Rex Solutions

GSA selected four companies in March to support the CoE initiative’s assessment and planning phase at USDA.

The agency announced on Sept. 25 its partnership with the Department of Housing and Urban Development for a discovery sprint under the CoE program.

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