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As the federal government continues to ramp up its digital transformation efforts, customer experience is becoming an increasingly important priority. CX improvements have the power to enhance program outcomes, reduce costs and boost citizen and employee satisfaction. But what exactly does CX entail and how are public sector leaders tackling the iss...
The Department of Homeland Security’s Immigration and Customs Enforcement is planning to solicit proposals from potential industry sources capable of providing monitoring and general translation, interpretation and transcription services. The ICE Homeland Security Investigations anticipates releasing a final request for proposals for the Title...
Well-versed in the defense and intelligence communities, Tom Lash spent almost two decades at SAIC in roles such as senior systems engineer, chief technology officer and vice president of operations. He then became a part of Leidos when it spun off from SAIC in 2013. At Leidos, he helped administer engineering integration for the storied...
The healthcare sector is currently undergoing a revolution as it moves to implement new technologies and care strategies that have the potential to transform the ways these organizations operate. For the U.S. government, advancements in healthcare offer numerous opportunities to provide those who rely on public health offerings across the nation wit...
The Department of Homeland Security’s Transportation Security Administration plans to issue an indefinite-delivery contract for the procurement and installation of Type 1 and Type 2 explosive detection systems. TSA expects to release a solicitation by March 4 and award the contract by the fourth quarter of fiscal year 2024, according to a noti...
The Cybersecurity and Infrastructure Security Agency plans to initiate a competition for a follow-on blanket purchase agreement for full-spectrum exercise support services. CISA expects the multiple-award BPA to have a ceiling value of over $100 million and anticipates the release of a solicitation by July 8, 2024, according to a notice published Tu...
In March 2021, President Biden issued an Executive Order calling on federal organizations to strengthen their cyber practices to ensure the security of critical information. Since then, agencies have made strides in the adoption of modern cybersecurity practices, such as zero trust architecture, updated policies and more. For public sector heal...
Homeland security officials are looking at ways to deploy artificial intelligence within the acquisition process — and within other aspects of their agencies — to drive efficiency and better protect the nation against evolving threats. Mario Wilson, assistant administrator for acquisition program management at the Transportation Security Adminis...
The Internal Revenue Service has released a request for quote for a range of services in support of the Enterprise Program Management Office, which is responsible for providing information technology operation and management support to programs. According to the SAM.gov notice posted Tuesday, the Enterprise Program Project Integration System multipl...
Collin Lee has taken on the role of space business development vice president at Science Applications International Corp. (NYSE: SAIC), he announced via LinkedIn on Tuesday. Lee previously worked as VP of intelligence systems at General Dynamics‘ (NYSE: GD) mission systems business and was with the subsidiary for five of his 23-year career, wh...
