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Steve Hutcheon and Jeff Lane of FedPoint discussed how the federal benefits administrator and marketplace operator uses artificial intelligence to modernize contact center operations and improve customer experience across federal benefits programs. Training the AI Tool to Classify Calls Jeff Lane, manager of contact center support services at FedPoi...
Boeing Defense, Space & Security has named seasoned aerospace and defense executive Winston Beauchamp as vice president of intelligence systems. Beauchamp announced his appointment on LinkedIn Wednesday. Kay Sears, VP and general manager of Boeing Space, Intelligence & Weapons Systems, welcomed Beauchamp, saying, “Winsto...
Cherokee Federal has entered into an agreement to acquire HESFP, the Salesforce practice of HigherEchelon. Steven Bilby, president of Cherokee Federal, said Tuesday that the acquisition will enhance his company’s capability to support customer missions. “With this acquisition, we are strengthening Cherokee Federal’s digital moderni...
Homeland Security Secretary Kristi Noem is taking decisive steps to strengthen America’s digital defenses, emphasizing innovation, efficiency and collaboration with industry and state partners. Since her confirmation in January, Noem, a 2025 Wash100 Award winner, has focused on aligning the Department of Homeland Security and its Cybersecuri...
The General Services Administration has released the lists of apparent awardees under the rolling awards process for the Unrestricted, Total Small Business and four socioeconomic small business set-aside tracks of the One Acquisition Solution for Integrated Services Plus, or OASIS+, contract program. In separate notices published Monday on SAM.gov, ...
The U.S. Coast Guard is preparing to recompete a major information technology services contract valued at more than $100 million to support its Aviation Logistics Center in Elizabeth City, North Carolina. The forthcoming solicitation, titled Information Systems Division Professional Services, is expected to be released on March 30, 2026, with an awa...
The Federal Aviation Administration, or FAA, has awarded Saab the potential $267.3 million Surface Movement Radar Model 4, Replacement for Airport Surface Detection Equipment Model 3 Surface Movement Radar contract. Surface Movement Radar Model 4 Contract Scope According to the award notice published Wednesday on SAM.gov, Saab was awarded the c...
The General Services Administration Assisted Acquisition Services has released a request for information and market assessment discussion notice on behalf of the Office of Personnel Management to identify industry capabilities for the estimated $750 million USA Hire Support Services II contract. AI-Enabled Assessment Delivery System According t...
Roger Kelly will succeed Matt Mulherin Jr. as vice president of contracts and pricing for HII’s Newport News Shipbuilding division. In his new role, Kelly will oversee contract negotiations, pricing strategy, and export and import compliance for the shipyard, the company said Thursday. He will report directly to Don Godwin, vice president of b...
LMI has appointed Josh Wilson, the company’s president of markets, growth and technology, as the next CEO, effective Jan. 1. The company said Thursday Wilson will succeed six-time Wash100 awardee Doug Wagoner, who will transition to the role of chairman of the board. “Stepping into this role is an incredible opportunity to accelerate the...
