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ExecutiveBiz featured Jonathan Alboum, federal chief technology officer at ServiceNow, in its most recent Executive Spotlight interview published Thursday. He talked about his career with ServiceNow and what he hopes to accomplish with the company moving forward. The Q&A also tackled the company’s core values, the government agencies’...

ICF has been chosen by ServiceNow as its Americas U.S. Federal Partner of the Year for working with the cloud software provider to bring digital services to government clients. Fairfax, Virginia-based ICF said Tuesday it has completed more than 250 customer deployments on the digital workflow automation technology Now Platform during 2021 and has ge...

TYSONS CORNER, VA, Jan. 10, 2022 — Jonathan Alboum, a ServiceNow (NYSE: NOW) principal data strategist, has noted changes in federal workforces and citizen services over the last two years and outlined ways on how the government could keep its digital transformation momentum, ExecutiveBiz reported Wednesday. Alboum said the government should inves...

ServiceNow (NYSE: NOW) has received a five-year contract to help the Internal Revenue Service consolidate and modernize a dozen outdated agency systems into one platform using a low-code development approach. The company said Tuesday it will integrate cloud-based technologies to update workflow management, incident assessment documentation and taxpa...

Dan Wallace, former senior director of ServiceNow‘s federal civilian business, has elevated to the position of area vice president within the same unit, FedHealthIT reported Monday. In his LinkedIn profile, Wallace noted that he works with federal civilian customers to help them implement the company’s cloud computing platform, align the...

TYSONS CORNER, VA, November 6, 2020 — Jonathan Alboum, principal digital strategist of ServiceNow's federal arm, said government organizations that have shifted to telework amid the coronavirus pandemic should recognize the importance of digital processes and workflows to ensure public service delivery, ExecutiveBiz reported Oct. 16....

Steve Walters, former general manager of the federal civilian business at Microsoft (Nasdaq: MSFT), has joined ServiceNow (NYSE: NOW) as vice president of the cloud software provider's federal group....