Teleperformance Seeks Government Contact Center Market Presence With Senture Buy

Teleperformance has acquired Kentucky-based business process outsourcing company Senture from investment firm Kingswood Capital Management for approximately $400 million.

Eighty percent of sales at Senture come from the company’s business unit that provides contact center support services to federal, state and local governments, Teleperformance said Tuesday.

The Paris-headquartered business services provider expects the purchase to open up U.S. market opportunities for its citizen lines of service and projects a 5 percent earnings per share accretion through the deal.

Baird and Goodwin Procter acted as financial and legal advisers to Kingswood and Senture on the sale process, respectively.

Paul Hastings provided legal advice to Teleperformance on the transaction.

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