HHS said Thursday the second Next Generation IT Services BPA covers data center operations; network and security operations; and maintenance, testing and deployment of software and related IT systems.
Awardees under NGITS BPA are:
- CSRA (NYSE: CSRA)
- Leidos (NYSE: LDOS)
- Science Applications International Corp. (NYSE: SAIC)
The task order seeks to separate service desk and call center operations in an effort to improve user experience and reduce response times for customers.
HHS awarded the application hosting BPA in September 2017 with plans to award the program management integration and engineering BPAs this year through the NGITS program.