The Government Accountability Office is responsible for yearly financial sweeps of all federal agencies. In July 2023, GAO appeared in front of Congress to attest that the Department of Defense needs to put processes in place to receive better results in these annual audits. As of now, the DOD is the only major federal agency...
In 2021, President Biden issued an Executive Order calling on agencies to elevate the experience of individuals using government services. Since then, federal organizations have heightened their focus on the customer experience, or CX, for both the public and internal employees. During a panel discussion at the Potomac Officers Club’s The CX Imp...
Customer experience, or CX, is increasingly appearing on agency leaders’ priority lists. Dana Chisnell, executive director for the Customer Experience Directorate at the Department of Homeland Security, spoke about the importance of CX for DHS and within the broader federal government ecosystem during the Potomac Officers Club’s CX Imperative Fo...
Executive Mosaic, the preeminent media, events and membership organization of the government contracting sector, is proud to announce the winners of the prestigious 2024 Wash100 Award. Each year, Executive Mosaic’s coveted Wash100 Award recognizes the most promising and outstanding executives to watch in the coming year. Read below for the full l...
“Our goal at DARPA is to explore how we can reliably build AI systems we can trust and not be foolish to do so," according to DARPA's Dr. Kathleen Fisher, who runs the agency’s Information Innovation Office.Dr. Fisher will go in-depth on the multi-layered use cases for AI at the 5th Annual AI Summit on March 21st. Register now, so y...
Leading experts in defense technology will come together to share their insights on the current defense research and development ecosystem at the Potomac Officers Club’s 10th Annual Defense R&D Summit on Jan. 31. This year’s edition of the summit features an impressive lineup of keynote speakers and panelists. Click here to register for th...
Potomac Officers Club enters 2024 with a selection of can’t-miss events to start the government contracting community’s year off right. As usual for the organization, the conferences will provide opportunities for attendees to hear from top government officials in their fields, creating dialogues between industry and the federal sector. There is...
A focus on customer experience, or CX, has run parallel to the push for digital modernization in the private sector for many years. New tools and products can’t be platformed unless they promote easy access and navigability for users. The same is true for the public sector, where officials are establishing task forces and cohorts...
In May 2021, President Biden issued an Executive Order calling on federal agencies to improve their cybersecurity posture. Zero trust, an approach to cybersecurity that relies on continuous authentication, is a core part of the order, and since it was released, public sector organizations have made strides in moving toward full zero trust imple...
Data is a foundational element of medical research and patient care, offering those working in the healthcare sector with insights into broad trends in the field and specific needs of individual patients. One way providers make these connections is by analyzing consented data, or information that has been approved for collection by an individu...
