Tag Archives: digital experience

Salesforce’s Tahera Zamanzada: Cloud Key to Enhancing Customer Experience, Advancing Digital Transformation

Tahera Zamanzada Director Salesforce

Tahera Zamanzada, director of digital strategy for the global public sector at Salesforce (NYSE: CRM), said the COVID-19 pandemic has prompted government agencies to advance digital transformation and deliver better customer service through the adoption of cloud platforms.

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AWS’ Dave Levy: Acquisition Reform to Drive Fed IT Modernization, Citizens’ Digital Experience

TYSONS CORNER, VA, June 26, 2019 — Dave Levy, vice president of Amazon Web Services' (Nasdaq: AMZN) federal government sector, believes the government's efforts to reform its procurement process will work to accelerate technology adoption and drive information technology modernization efforts at federal agencies, ExecutiveBiz reported June 14.

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Adobe’s John Landwehr: AI Could Help Agencies Deliver Personalized Citizen Experience

John Landwehr, vice president and public sector chief technology officer at Adobe (Nasdaq: ADBE), has said artificial intelligence-driven applications could help government agencies deliver better citizen experience in three ways and one is through content creation. “When AI is designed and optimized with content creation in mind, powerful advances can …

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Adobe’s John Landwehr: Personalized Digital Services Key to Citizen-Centric Experience

John Landwehr, a vice president and public sector chief technology officer at Adobe Systems (Nasdaq: ADBE), has said government agencies seeking to deliver the same type of user-centric experience that the private sector offers should personalize the digital experience and tailor it to the individual needs of citizens. Landwehr wrote that in order …

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