Tag Archives: CX

Okta’s Habib Hourani: Further Insight Into User’s Activity Key to Frictionless Authentication

Habib Hourani Solutions Engineer Okta

Habib Hourani, a solutions engineer at San Francisco-based identity management services provider Okta (Nasdaq: OKTA), said having deeper insights into employees and citizens could help agencies achieve frictionless and secure authentication and improve customer experience.

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Jim Bottorff Named HighPoint Global CFO

Jim Bottorff, formerly chief financial officer for North America at Idemia, has been appointed to the same role at citizen experience and federal information technology systems provider HighPoint Global. He will lead HighPoint’s financial and accounting operations and strategies in support of the company’s efforts to further develop and deliver …

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HighPoint Global Eyes Citizen Experience Services Expansion Via Primescape Buy; Cal Shintani Comments

HighPoint Global has acquired Herndon, Virginia-based information technology platforms and services contractor Primescape Solutions for an undisclosed sum in an effort to advance the delivery of citizen experience services to government agencies. The combined company is projected to record approximately $140 million in annual revenue and will provide CX support …

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