Tag Archives: customer relationship management

Salesforce Sees Growth Amid Digital Transformation Efforts in Government, Industry; Marc Benioff Quoted

Salesforce (NYSE: CRM) CEO Marc Benioff has said the growing interest in technology that can support digital transformation initiatives across the government and industry is a key growth driver for the cloud computing software provider, CNBC reported Tuesday.

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Microsoft CRM Platform Receives FedRAMP Provisional Authority to Operate

TYSONS CORNER, VA, Oct. 3, 2016 — The Federal Risk and Authorization Management Program‘s joint authorization board has awarded a provisional authority-to-operate to Microsoft (Nasdaq: MSFT) for its government-focused, cloud-based customer relations management software, ExecutiveBiz reported Friday. Microsoft said Thursday the Dynamics CRM Online Government platform received the moderate-level JAB P-ATO through the FedRAMP Accelerated process. …

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Salesforce’s Mike Milburn: Federal Agencies Should Adopt Cloud-Based CRM Tools to Manage Citizen Engagement

Mike Milburn, senior vice president and general manager of Salesforce (NYSE: CRM) Service Cloud, has said federal agencies should implement cloud-based customer relationship management platforms in order to facilitate the delivery of services and information to citizens. Milburn wrote CRM platforms in cloud environments also work to help agencies manage …

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HHS Signs $100M Salesforce Subscriptions BPA; Dave Rey Comments

The Department of Health and Human Services has chosen Salesforce (NYSE: CRM) to offer agency personnel access to the company’s customer relationship management tools under a potential $100 million blanket purchase agreement. Salesforce said Wednesday the BPA serves as a vehicle for HHS operating divisions to order Salesforce product subscriptions and to help address a …

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IMS Health to Buy Cegedim’s CRM, Information Solutions Portfolio; Ari Bousbib Comments

IMS Health (NYSE: IMS) will pay $520 million cash to acquire Cegedim businesses that deliver information solutions and customer relationship management systems in the healthcare market. The agreement includes Cegedim’s OneKey reference database platform as well as CRM products that work to help life sciences organizations manage sales and marketing …

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