James Ward, vice president of regulated industries at Talkdesk, said agencies seeking to transform the contact center to improve the
The Department of Housing and Urban Development and the General Services Administration have released three requests for quotes as part…
TYSONS CORNER, VA, November 7, 2018 — A Maximus (NYSE: MMS) business unit has secured a position on the special item
The General Services Administration has awarded contracts to 12 companies to support the Department of Agriculture’s information technology modernization efforts
TYSONS CORNER, VA, Dec. 15, 2017 — Avaya will support the North American Aerospace Defense Command‘s annual program to track “Santa Claus”
TYSONS CORNER, VA, May 10, 2017 — Serco will collaborate with Content Guru to deliver the latter’s storm cloud-based communications integration
TYSONS CORNER, VA, April 11, 2017 — CenturyLink (NYSE: CTL) has secured a potential $6 million contract from the General
TYSONS CORNER, VA, Dec. 22, 2016 — Volunteers for the North American Aerospace Defense Command’s Santa hotline will utilize Avaya‘s contact center
Avaya Inc. (NYSE: AV) has completed the acquisition of Israel based ITNavigator as Avaya looks to expand its cloud-based offerings with
