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Tag: citizen journey

Granicus’ Natalie Fedie: Mapping ‘Citizen Journey’ Key to Agencies’ Citizen Engagement EffortsNews

Granicus’ Natalie Fedie: Mapping ‘Citizen Journey’ Key to Agencies’ Citizen Engagement Efforts

Natalie Fedie, vice president of customer success at cloud platforms provider Granicus, has said government agencies that seek to facilitate
Maximus’ Tom Romeo: Govt to Pattern ‘Citizen Journey’ on Commercial Customer ExperiencePress Releases

Maximus’ Tom Romeo: Govt to Pattern ‘Citizen Journey’ on Commercial Customer Experience

TYSONS CORNER, VA, February 25, 2016 — Tom Romeo, president of Maximus‘ (NYSE: MMS) federal services business, has said the