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Tag: citizen experience

Biden Signs $1.9T Rescue Package With $1B for TMF; GSA’s Katy Kale QuotedNews

Biden Signs $1.9T Rescue Package With $1B for TMF; GSA’s Katy Kale Quoted

President Joe Biden on Thursday signed into law a $1.9 trillion COVID-19 pandemic relief package that includes $1 billion for
Salesforce’s Kristen Sanders, Jennifer Ward: Integrated Platform Could Help Agencies Transform Digital Service DeliveryNews

Salesforce’s Kristen Sanders, Jennifer Ward: Integrated Platform Could Help Agencies Transform Digital Service Delivery

Kristen Sanders and Jennifer Ward of Salesforce (NYSE: CRM) said adopting an integrated platform as part of digital transformation efforts
SAP’s Frank Wilde: Edge Computing Paired With 5G, Data Platform Key to Improving Customer ExperienceNews

SAP’s Frank Wilde: Edge Computing Paired With 5G, Data Platform Key to Improving Customer Experience

Frank Wilde, vice president of the Global Center of Excellence at SAP (NYSE: SAP), said edge computing combined with a
Nuance’s Russell Brodsky: Biometric-Based Authentication, Engagement Tech Key to Achieving Seamless Customer ExperienceNews

Nuance’s Russell Brodsky: Biometric-Based Authentication, Engagement Tech Key to Achieving Seamless Customer Experience

Russell Brodsky, director of government sales at Nuance (Nasdaq: NUAN), said adopting biometric-based authentication systems and engagement technologies could help…
Okta’s Habib Hourani: Further Insight Into User’s Activity Key to Frictionless AuthenticationNews

Okta’s Habib Hourani: Further Insight Into User’s Activity Key to Frictionless Authentication

Habib Hourani, a solutions engineer at San Francisco-based identity management services provider Okta (Nasdaq: OKTA), said having deeper insights into…
SAP Plans IPO for Qualtrics; Christian Klein QuotedFinancial Reports

SAP Plans IPO for Qualtrics; Christian Klein Quoted

SAP (NYSE: SAP) has announced plans to launch an initial public offering for experience management platform developer Qualtrics to strengthen…
LexisNexis Report Shows 13% Rise in Human-Initiated Cyber Attacks; Haywood Talcove QuotedNews

LexisNexis Report Shows 13% Rise in Human-Initiated Cyber Attacks; Haywood Talcove Quoted

A new LexisNexis Risk Solutions report looked at the cyber threat landscape between January and June and found 277M human-initiated…
Sumo Logic Launches Kubernetes Observability Platform; Doug Natal CommentsNews

Sumo Logic Launches Kubernetes Observability Platform; Doug Natal Comments

Sumo Logic has introduced a new Kubernetes platform designed to help organizations quickly detect and troubleshoot client and infrastructure issues as…
Mike Canning Named Deloitte Government & Public Services Practice LeaderExecutive Moves

Mike Canning Named Deloitte Government & Public Services Practice Leader

Mike Canning, a principal with Deloitte Consulting, has been named head of the company’s government and public services practice. He…
Jim Bottorff Named HighPoint Global CFOExecutive Moves

Jim Bottorff Named HighPoint Global CFO

Jim Bottorff, formerly chief financial officer for North America at Idemia, has been appointed to the same role at citizen