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Dan Wallace, former senior director of ServiceNow‘s federal civilian business, has elevated to the position of area vice president within the same unit, FedHealthIT reported Monday. In his LinkedIn profile, Wallace noted that he works with federal civilian customers to help them implement the company’s cloud computing platform, align the...

TYSONS CORNER, VA, November 18, 2020 — ECS and Integrated Solutions Management have partnered with the intent to help enterprise customers modernize information technology processes with ServiceNow's cloud management and internet of things platforms, ExecutiveGov reported Thursday....

TYSONS CORNER, VA, November 6, 2020 — Jonathan Alboum, principal digital strategist of ServiceNow's federal arm, said government organizations that have shifted to telework amid the coronavirus pandemic should recognize the importance of digital processes and workflows to ensure public service delivery, ExecutiveBiz reported Oct. 16....

Steve Walters, former general manager of the federal civilian business at Microsoft (Nasdaq: MSFT), has joined ServiceNow (NYSE: NOW) as vice president of the cloud software provider's federal group....

Jonathan Alboum, principal digital strategist for the federal government at ServiceNow (NYSE: NOW), said  digitizing workflows could help government agencies enable their employees deliver seamless customer experiences to citizens during a crisis. “It’s important to digitize office workflows ahead of time so that those processes can seamlessly...

 By Venkatapathi “PV” Puvvada, CEO of NetImpact Strategies Understanding the Cost of Technical Debt in Federal IT The United States has long struggled with managing its financial debt—borrowing beyond its means, deferring payments and accumulating obligations that eventually come due. The same holds true for technical debt, the si...