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Eagle Hill Survey Looks at Federal Workforce’s Views on Burnout; David Witkowski Quoted

Survey data from Eagle Hill Consulting showed that 57 percent of federal government employees reported experiencing work-related burnout and one-third of them attributed their job stress to events brought on by the COVID-19 pandemic.

The management consultancy said Tuesday it worked with Greenwald Research to conduct an online poll of 509 U.S. agency personnel in December for the 2020 Eagle Hill Consulting Federal Employee Experience Survey.

Seventy percent of senior executives and supervisors surveyed noted high burnout levels, with 43 percent of them associating burnout with the coronavirus crisis.

The study also found that 41 percent of millennials were more likely to experience burnout due to the pandemic, compared with Gen X survey participants at 26 percent and baby boomers at 19 percent.

Respondents cited workload, lack of communications, support or feedback, limited access to tools and technology, and work-life balance challenges as the top causes of their burnout.

"Federal employees remain under immense pressure – from the COVID-19 pandemic, to a far-reaching data hack, to implementing a presidential transition," said David Witkowski, public service industry lead at Eagle Hill Consulting.

Witkowski added that agency leaders should find ways to manage workload sustainability for staff members.

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