Kelly Nelson, a 19-year ViON veteran, has been named vice president of business operations at the Herndon, Va.-based cloud service provider.
Nelson will focus on enhancing the sales organization throughout ViON by supporting the entire sales lifecycle, billing and working with suppliers to ensure customers receive everything they need, ViON said Tuesday. She will also work closely with the finance team on contracts to ensure optimal service to customers from start to finish.
She brings to the role her experience in business development, process improvement and program management.
“Kelly’s wealth of experience in business operations across the federal sales environment will allow her to find ways to improve our customer support and compliance, while ensuring that our business processes are reliable and efficient,” said Tom Frana, chairman and CEO of ViON.
Nelson most recently served as the company’s director of business operations, where she learned more about the General Services Administration‘s Multiple Award Schedule program and worked with colleagues to address business challenges.