TYSONS CORNER, VA, July 26, 2018 — ICF (Nasdaq: ICFI) has found via a survey that 90 percent of federal agency leaders believe their organizations should prioritize citizen experience in their digital transformation initiatives, even as 80 percent indicate greater focus on back-end technology, ExecutiveBiz reported Wednesday.
The company said Tuesday 91 percent of respondents in the The Federal Digital Trends 2018 Report point to the need for a federal IT procurement overhaul, while 96 percent note soft skills and “well-rounded” talent are key to develop digital technologies.
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